Complete Guide for Brother Printer Errors : +1–888–404–6710   otázka


In the fast-paced world of printing technology, Brother printers have earned a reputation for their reliability, efficiency, and advanced features. However, like any electronic device, Brother printers are not immune to occasional errors and malfunctions. From paper jams to connectivity issues, encountering errors while using a Brother printer can be frustrating and disruptive. In this comprehensive guide, we will explore some of the most common Brother printer errors users may encounter and provide step-by-step troubleshooting solutions to help resolve them.

Understanding Brother Printer Errors:

Brother printers are equipped with advanced sensors, mechanisms, and software to ensure smooth operation and high-quality prints. However, various factors such as paper misalignment, outdated drivers, or network connectivity issues can trigger errors in the printing process. These errors are typically indicated by error codes displayed on the printer's control panel or error messages on the computer screen.

Common Brother Printer Errors and Solutions:

Paper Jam Error (Error Code: Jam)

Symptoms: The printer stops printing, and an error message indicates a paper jam.


Turn off the printer and carefully remove any jammed paper from the paper trays, input tray, or output tray.

Check for any torn or wrinkled pieces of paper stuck inside the printer and remove them.

Ensure that the paper guides are adjusted correctly to prevent paper misalignment.

Reload the paper trays with the appropriate paper size and type, then restart the printer.

Toner/Ink Cartridge Error (Error Code: Replace Toner/Ink)

Symptoms: The printer displays an error message indicating that the toner or ink cartridge needs to be replaced.


Open the printer's front or top cover to access the toner or ink cartridge.

Remove the old cartridge and replace it with a new, genuine Brother cartridge.

Close the cover securely and wait for the printer to recognize the new cartridge.

Follow any on-screen prompts to reset the printer's toner or ink levels.

Connection Error (Error Code: Connection Failed)

Symptoms: The printer fails to connect to a computer or network, or prints intermittently due to connectivity issues.


Check the network cables or wireless connection settings to ensure they are properly configured and connected.

Restart the printer and the computer or device to reset the connection.

Update the printer drivers and firmware to the latest versions from the Brother support website.

If using a wireless connection, move the printer closer to the router to improve signal strength.

Disable any firewall or security software that may be blocking the printer's connection.

Print Quality Error (Error Code: Poor Print Quality)

Symptoms: The printed documents appear faded, streaky, or blurry, indicating a print quality issue.


Check the printer's toner or ink levels and replace any low or empty cartridges.

Clean the printer's printhead or drum unit using a lint-free cloth or printer cleaning kit.

Adjust the print quality settings in the printer driver to improve print quality.

Use high-quality paper and ensure that it is loaded correctly in the paper trays to prevent paper jams and print defects.

General Error (Error Code: General Error)

Symptoms: The printer displays a general error message without specifying the exact nature of the problem.


Turn off the printer and unplug it from the power source for a few minutes.

Plug the printer back in and restart it to reset the internal components.

If the error persists, refer to the printer's user manual or contact Brother customer support for further assistance.


Encountering errors while using a Brother printer can be frustrating, but with the right troubleshooting steps, many issues can be resolved quickly and effectively. By understanding the nature of common Brother printer errors and following the troubleshooting solutions outlined in this guide, users can minimize downtime and maximize the efficiency and performance of their Brother printers. Whether it's a paper jam, connectivity problem, or print quality issue, tackling printer errors with confidence and patience is key to maintaining smooth printing operations in any home or office environment.

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